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Tools & Tips - Frequently Asked Questions (FAQs)

Purchasing

Q: Do you sell to the general public?
A: YES! Rockydale supplies materials to both large and small contractors as well as local retail operations and individual home owners.  No job is too small.

Q: How do I submit my order to Rockydale?
A: Here at Rockydale, we prefer the personal approach.  To receive a price quote or submit an order, please contact a member of our sales team.  To find the sales representative closest to you, please visit our list of Locations for direct contact information for each of our sales professionals.  

Q: Where is your corporate office located?
A: The Rockydale Corporate Office is located at the Roanoke Quarry which is located at 4754 Old Rocky Mount Road in the City of Roanoke just off of Route 220 near Clearbrook.    

Delivery

Q: What is the minimum and maximum amount that a truck can deliver?
A:  No job is too small.  There is no minimum amount that must be delivered, but there is a minimum charge for hauling.  On average, a typical haul truck can deliver 17 tons of material. 

Q: Can I pick up the materials that I need in my own truck?
A: Yes, but there are restrictions on what type of vehicle is used.  There is also a minimum charge of $25.00 for materials that are picked up on site.  

Q: How can I calculate the amount of material that I need for my project?
A:  One way to obtain an estimate for the amount of materials needed for your project is to use our CALCULATOR.  The best way is contact a Rockydale Sales Representative.  Rockydale Quarries has a dedicated sales team that can help you select the right type of material and calculate the amount needed for your project.  Our sales representatives are experts in the aggregate industry.  They are available to provide each customer with the personalized service necessary to ensure that your project is completed on time.  No job is too small.  To find the sales representative closest to you, please visit our list of Locations for direct contact information for each of our sales professionals.  

Price

Q: What are the prices of your products?
A:  A Rockydale Quarries Sales Representative will be happy to assist you in with the pricing of our products.  To find the sales representative closest to you, please visit our list of Locations for direct contact information for each of our sales professionals.  

Payment

Q: How can I pay for my materials?
A: For your convenience, Rockydale Quarries accepts all major credit cards, checks, and cash.  

Q: How can I obtain a commercial credit application?
A: If you are interested in opening a commercial account with Rockydale Quarries, please download and complete the Commercial Credit Application.  For prompt processing, please complete this application in its entirety, including an authorized signature.  Once completed, the application may be submitted via email, fax, or mailed back to our corporate office.  

Q: How may I obtain a copy of an invoice or delivery ticket?
A: To obtain an additional copy of an invoice or delivery ticket, please contact our accounting department by email or by calling 800-774-1696 x309.